HOW TO MOVE YOUR FRAME

NEW TO FRAME

• What can I expect on my first visit to a Frame studio?
• Do you have a newbie offer?
• Where can I find the Frame studios?
• How can I purchase a one-off class?
• How can I sign up to the FRAME CARD?
• How can I sign up to a monthly membership?

FRAME CLASSES

• What classes do you offer?
• Do you offer pre and post natal classes?
• Do you offer online classes?
• How can I FRAME online?
• How can I purchase a one-off class?
• How can I book a class/ use the Frame timetable?

CLASS FAQ's

• Do I need to bring any equipment with me to class?
• What classes can I do if I'm pre or postnatal?
• What if I'm running late to a class?
• What if I miss a class?
• What if I'm injured or ill before a class?
• What is your class cancellation policy?

FRAME CARD

• What is the Frame Card?
• How can I top up my Frame Card credit?
• Can I part pay with my Frame Card credit?
• Can I use my Frame Card credit to buy packages and promotions?
• Do I get the Frame Card discount on classes that are outside of my membership?
• I was charged the full rate for my class not the Frame Card rate?

STUDIO FACILITIES

• Are there showers in the studio?
• Are there lockers in the studio?
• Is there a cafe area?
• Do you have on site parking?

ACCOUNT INFORMATION

• How can I verify my phone number to create an account?
• How can I update my profile information?
• How can I update my Frame password?

HOW TO CONTACT THE STUDIO

• How can I contact the studio?